In-person course

Introduction to Social Housing Management

May 24-25, 2018 | Toronto

Perfect for new staff and board members (or those looking to enhance or refresh their knowledge), this two-day course provides a practical overview and introduction to Ontario’s community housing sector. 

Help fast-track the learning curve and walk away with an understanding of:

  • social housing history, from how the sector started to how it’s evolved
  • the different types of community housing providers and how they fit into the broader affordable housing context
  • the Residential Tenancies Act (RTA) and its implications on everyday operations
  • the Human Rights Code, including how it intersects with the RTA and its implications for dealing with challenging tenancies
  • maintenance planning and other key facets of community housing operations
  • the basics of good governance, financial processes and risk management for community housing providers

Facilitated by a team of sector and subject matter experts, the course uses a mix of lecture, case studies, group discussion and exercises to keep learners engaged.

Participants will walk away with a certificate of completion and a package of templates, checklists and other resources that they can put to use in their everyday work.


Christine Brutin
Christine Brutin Consulting Services

Veronica Fowler
Manager, Finance and Administration
Victoria Park Community Homes

Doug Levitt
Senior Partner
Horlick Levitt Di Lella, LLP




Registration fees

  • Housing members: $350+HST
  • Service manager partners: $500+HST
  • Full rate: $700+HST

How to register

Click here to download the registration form, or click the button below to register online.

Register now

Venue and Accommodation

Pantages Hotel
200 Victoria Street
Toronto, ON
M5B 1V8

Hotel rooms are available at a discounted rate of $239 per night (plus HST) on May 23 on May 24. Reserve your room by Friday, May 4, 2018 to receive this group rate.

Click here to book online, or contact the Pantages Hotel at 416-945-5443 and reference group code 647086 or the Ontario Non-Profit Housing Association.

Cancellation policy

Notice of cancellation must be submitted in writing to two weeks prior to the course in order to receive a refund, less a $75 administration fee. Substitutions are welcome at any time.

Should ONPHA have to cancel the course, registrants will receive a full refund.