a woman at a meeting smiling; an elderly woman answering her door and speaking to her landlord; two men resting and chatting after a game of basketball in their neighbourhood court

Online course

The ABCs of RGI: Rent-geared-to-income administration

January 6, 2020 to April 6, 2020


Learn how to administer rent-geared-to-income (RGI) under the Housing Services Act, 2011

About this course

  • how to use waiting lists and occupancy standards to fill vacant units
  • how to assess and verify RGI eligibility 
  • how to determine income and imputed income and calculate RGI rent 
  • how to apply charges and allowances for utilities
  • how and when to implement RGI changes
  • how to provide proper notifications
  • what to do when a resident no longer qualifies

The course content is updated each term to reflect the current state of regulations as of the course launch date.

Learners will have access to the web-based course and moderator for a period of three months.

What past course participants have said:

“I completed the RGI course and I was amazed at how much I learned and how much of the information I could apply to my work.”

"I am so glad this course was offered! I gained a ton of knowledge which can be applied to my current position in social housing and rental calculations."

Institute for Housing Management (IHM) Certificate credit
This course can be counted as a full credit for the Institute of Housing Management (IHM) Certificate Program. Upon receiving a passing grade on the course, you can apply to IHM for a full credit recognition. Your request must include: 

  • an application form (provided by ONPHA)
  • a copy of your Certificate of Achievement (provided by ONPHA)
  • a fee of $25.00 (plus HST)

Accessing the course

Please note: you must be logged in to access or register for the course.


The ABCs of RGI: Rent-Geared-to-Income Administration

1/6/2020 - 4/6/2020
The RGI Course Is Online



100% online


12 weeks




3-4 hours per week


Less than 60 learners

Earn a certificate and a digital badge upon completion


Internet connection Operating systems: Windows 7 or higher, Mac OS X 10.6 or higher. Browser: runs JavaScript Additional requirements: Updated versions of Adobe Reader and Adobe Flash Player.