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Online course

Know your obligations: The Residential Tenancies Act (RTA)

September 1, 2018 to November 30, 2018

Save time and money, and avoid costly mistakes. Learn everything you need to know about a non-profit housing landlord’s rights and obligations under the Residential Tenancies Act (RTA).

Designed specifically for non-profit housing providers, this course will teach you:

  • the different rights and responsibilities of landlords versus tenants under the RTA
  • which rules non-profit housing providers are exempt from
  • the essential elements of a good lease
  • what kind of documentation to keep in your tenant files
  • how to resolve tenant issues and disputes without moving to eviction
  • how to complete and serve notices of termination
  • how to file an application with the Landlord and Tenant Board (LTB) and prepare for your hearing
  • what to expect at an LTB hearing
  • what to do when a tenant files an LTB application against you
  • how to enforce a Board Order

Learners will have access to the web-based course and moderator for a period of three months.

What past course participants have said:

“The course was enjoyable and valuable. Being new to property management, I’ll be able to apply everything I learned to my job and daily responsibilities.”




Registration fees

  • Housing members: $350+HST
  • Service manager partners: $425+HST
  • Full rate: $499+HST

How to register

Download the registration form, or click the button below to register online.

Register now

Accessing the course

The course will be available to all registrants as of the listed course start date. On or after the course start date, learners can access the course by:

  1. Logging into the ONPHA website (using the same ONPHA account username and password that you use to register for the course).

  2. Clicking the “My Courses” link at the top right of the ONPHA website.

Additional course information will be sent by email within two weeks of the course start date.

Please note:
Course registration fees must be paid in full in order to access the course.