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Online course

Know your obligations: The Residential Tenancies Act (RTA)

April 1, 2019 to June 30, 2019

The course content will be available starting April 1. You will have access to the content and moderator until June 30, 2019

Save time and money, and avoid costly mistakes. Learn everything you need to know about a non-profit housing landlord’s rights and obligations under the Residential Tenancies Act, 2006 (RTA).

Designed specifically for non-profit housing providers, this course will teach you:

  • the different rights and responsibilities of landlords versus tenants under the RTA
  • which rules non-profit housing providers are exempt from
  • the essential elements of a good lease
  • what kind of documentation to keep in your tenant files
  • how to resolve tenant issues and disputes without moving to eviction
  • how to complete and serve notices of termination
  • how to file an application with the Landlord and Tenant Board (LTB) and prepare for your hearing
  • what to expect at an LTB hearing
  • what to do when a tenant files an LTB application against you
  • how to enforce a Board Order

Learners will have access to the web-based course and moderator for a period of three months.

What past course participants have said:

“The course was enjoyable and valuable. Being new to property management, I’ll be able to apply everything I learned to my job and daily responsibilities.”

How to register

Download the registration form, or click on the registration options below to register online.

Accessing the course

Please note: you must be logged in to access or register for the course.


Know Your Obligations: The Residential Tenancies Act (RTA)

4/1/2019 - 6/30/2019



100% online


12 weeks




3-4 hours per week

  • Housing members: $350+HST
  • Service manager partners: $425+HST
  • Full rate: $499+HST


Less than 60 learners

Earn a certificate and a digital badge upon completion


Internet connection Operating systems: Windows 7 or higher, Mac OS X 10.6 or higher. Browser: runs JavaScript Additional requirements: Updated versions of Adobe Reader and Adobe Flash Player.