Contact us

Where to find us

400-489 College Street
Toronto, Ontario, Canada
M6G 1A5

Business hours:
Monday to Friday
9 a.m. to 5 p.m. 
Phone: 416-927-9144
Toll-free in Ontario: 1-800-297-6660

Fax: 416-927-8401


General inquiries


Member Support Helpline:


Conference and Trade Show:

Best Deals bulk purchasing program:

Job board submissions:

Media contact

Sarah Fisch
416-927-9144 ext. 122

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Staff contacts

 Name  Title  Extension  Email address
 Executive ​
 Marlene Coffey  Executive Director  ext. 102
 Margie Carlson  Deputy Executive Director  ext. 113
 Karen Fisher  Executive Assistant  ext. 120
 Education and Member Services
 Michelle Coombs  Manager, Education and Member Services  ext. 111
 Pam Page  Coordinator, Education and Member Services  ext. 103
 Ty Smith  Coordinator, Education and Member Services  ext. 119
 Fred Bever  Coordinator, Education and Member Services  ext. 110
 Terri Hayes  Administrator, Education and Member Services  ext. 121
 Strategy and Advocacy
 Helen Harris  Coordinator, Policy and Research  ext. 109
 Sarah Fisch  Coordinator, Communications  ext. 122
 Gary Kane  Coordinator, Communications and Online Services  ext. 117
 Events and Marketing
 Richard Carlisle  Manager, Events and Marketing  ext. 105
 Kristen Gentleman  Coordinator, Conference Marketing and Events  ext. 107
 Lisa Timoshenko  Coordinator, Marketing  ext. 128
 Administration and Corporate Services
 Liza Gowe  Manager, Finance and Administration  ext. 104
 Cynthia Maroulis  Coordinator, Membership Systems  ext. 108
 Leah Blunden  Administrator, Corporate Services  ext. 112
 Karlie Xu  Administrator, Member Support Services and Reception  ext. 101