The new, simplified rules make RGI administration and calculations easier for community housing providers and tenants to predict and understand.
The new rent-geared-to-income (RGI) rules, aimed at simplifying RGI administration, came into effect on July 1, 2020. Service managers had the option to delay implementation of the new rules (other than the new guidelines for minimum rent) until July 1, 2021. As of July 1, 2021, all service managers and community housing providers must use the simplified RGI rules.
Get ready for the new, simplified world of RGI!
Who should take this course?
This course is designed for community housing providers who operate units or who have entered into rent supplement agreements with their service manager that are governed by the Housing Services Act, 2011.
This course does not apply to community housing providers who continue to operate under former federal agreements (Section 95) or provincial agreements with Ministry of Health and Long-Term Care (MOH/LTC) or Ministry of Community and Social Services (MCSS).
This course is recommended for community housing staff who are responsible for administering RGI or who review RGI decisions.
Attention: housing providers in Toronto
The City of Toronto, in partnership with ONPHA, offers a customized course that is mandatory for Toronto housing providers and will meet both new province-wide RGI administration requirements as well as requirements based on Toronto’s local rules.
We would like to provide clarification that while ONPHA’s standardized RGI course is open to everyone, all new staff administering RGI in Toronto are required to register for the customized RGI course for Toronto now that it is available. This requirement will apply to all Toronto housing providers, regardless of whether they have taken the standard RGI course offered by ONPHA.
If you have any questions about Toronto’s new requirements, please email HSS@toronto.ca.
What will I learn?
This course was created to expand your understanding of RGI administration, new simplified RGI rules, and give you helpful resources and tips about:
- the Housing Services Act, 2011 (HSA)
- service managers’ local rules
- assessing RGI eligibility
- determining the right housing unit
- determining adjusted family net income (AFNI) using:
- tax-based net income
- approximated net income
- calculating RGI (including the new minimum rent)
- applying adjustments for utilities
- when to review RGI
- how and when to implement RGI changes
- what to do when tenants no longer qualify for RGI
- how to send out proper notices
- when RGI households ask for a review or appeal
Accessing the course
You must be logged in to register and to access this course when the course launches. Unsure how to move forward? Connect with ONPHA at email@example.com to learn more before registering.