About Ryan

Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. The Firm provides an integrated suite of federal, provincial, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is an eight-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 2,700 professionals and associates serves over 15,000 clients in more than 50 countries, including many of the world’s most prominent Global 5000 companies. More information about Ryan can be found at ryan.com/canada. “Ryan” and “Firm” refer to the global organizational network and may refer to one or more of the member firms of Ryan International, each of which is a separate legal entity.

Services offered

With more than 70 global tax areas, Ryan has expertise in every major area of taxation, delivering the most comprehensive and effective suite of technology services available today.

Your operational essentials, at cost-saving rates:

Personalized account management

  • Work with a dedicated account manager who understands the unique needs of non-profit housing providers.
  • Specialized expertise and support from Ryan’s multidisciplinary team in any tax service. Ryan is 100% dedicated to identifying tax mitigation opportunities and exemptions for you.

A history of success as a client advocate in Property Tax Review

  • On average, Ryan has an out-of-court settlement success rate of 95% of administrative cases. This allows for faster resolutions and less legal and appeal fees for clients.
  • Ryan has achieved an average 16% assessment value reduction in the last cycle in Ontario.
  • Ryan has achieved an average 46% resolution rate for closed appeals, compared to the national competitor at 10%.

Areas serviced

Ryan’s Canadian practice is headquartered in Toronto, Ontario, with additional offices, serving all of Ontario, located in Mississauga, London, and Ottawa. To bring the most relevance and value to you, local teams are structured into highly specialized groups focused on specific areas of tax, industries, and business types. Ryan operates on a client-centric approach. Their services and management style are tailored to fit the needs of their clients. Ryan professionals operate as an extension of your business and core team, supporting in areas where their expertise can best benefit you. Ranked among the world’s most respected brands, Ryan’s values are to be the “best of the best” in client service.Services offered With more than 70 global tax areas, Ryan has expertise in every major area of taxation, delivering the most comprehensive and effective suite of technology services available today.

What's the deal?

ONPHA members have exclusive access to:

  • A preferred rate on any tax service for terms of one year or greater.
  • Access to Ryan’s turn-key online resources for various tax services:

    Ryan TaxDirect™ – Canada’s industry-leading tax hotline is fully staffed and resourced, so your call or email goes through immediately to a senior Ryan tax expert—ready to answer your questions promptly and accurately.

    Ryan Optimus™ – Ryan’s proprietary real estate asset management software gives you access to Ryan Optimus™, so you can manage your full portfolio of assets, manage your property tax bills, and track your assessment appeals.

    Ryan Training™ – Ryan sales tax training keeps tax, accounting, and finance professionals up to date and qualified for professional development credits. Courses are delivered in a classroom setting or online utilizing the latest web-cast technology.


Charlene Zachar
Director, Client Services
Ryan - Toronto
905.599.0164 Mobile