Dealing with difficult situations at home and at work is a fact of life. Since 1985, TNG's Conflict Resolution & Training has provided workplace mediation and professional training for non-profit housing providers, and free community mediation. We help staff, and the communities they serve, resolve conflict through long-term solutions, at an affordable price. And by participating in social purchasing, you help the community - revenue from our professional services supports our free community mediation service.

Check-out the results from The Law Foundation of Ontario funded research on the long-term benefits of mediation.

Services Offered

  • Workplace Mediation
  • Coaching
  • Facilitation
  • Teambuilding
  • Consulting
  • Training
  • Individual Workshops

Areas Served

Our professional services are available everywhere on-line, and will be available in-person again once COVID-19 restrictions from Public Health are lifted. Community mediation is available in many parts of the province through our service and the other members of the Ontario Community Mediation Coalition,



Natalie Johnson
Coordinator of Workplace and Organizational Services  647-457-0495

What’s the deal?

We offer ONPHA members the benefit of our multiple services, diverse associates, 35+ years of experience across the province, and a lower price for:


  • Introduction to Conflict Resolution
  • Quick Intervention Skills for De-escalating Conflict
  • 3-day Foundational Interpersonal Mediation
  • Conflict Resolution & Negotiations Skills for Supervisors
  • Empathetic Communication & Delivering Effective Feedback
  • Board Essentials for Resolving Conflict

Services for Organizations

  • Workplace Mediation
  • One-on-One Conflict Coaching
  • Facilitated Dialogue
  • Meeting Facilitation/Moderation
  • Orientation to Community Mediation

Service Standard Fee ONPHA Member Rates
Online Training (1 Trainer) $600/hour $500/hour
In-person Training (1 Trainer) $3,000/day $1,500/day
Additional Trainer (large groups, high priorities) $1,500/day $750/day
Executive Training (1 Trainer) $3,500/day $1,750/day
Special Custom Training Design $250/hour $100/hour
Consultation (1 Facilitator) $250/hour $150/hour
Workplace Assessment (Informal Investigation) (2 Mediators) $400/hour $250/hour
Workplace mediation (2 mediators) $300/hour $200/hour
Coaching (1 Facilitator) $250/hour $150/hour
Facilitated Dialogue (1 Facilitator) $300/hour $200/hour
Orientation to Community Mediation (where available) FREE FREE