ONPHA store

Welcome to the ONPHA store. We offer comprehensive guides, handbooks, survey reports, templates, and resource kits designed to help your organization excel in areas like housing administration, maintenance, governance and much more.

Browse and purchase products below, or download our order form below to place your order by fax or email.

Note:

You must be logged into the website with your existing member or partner login credentials to receive the exclusive member or partner price.

New Store Pricing

On July 1, 2019, ONPHA implemented a new membership fee structure. Under the new structure, housing providers may choose either Core or Upgraded Memberships, which determine prices to each item in the store.

Once logged in, Upgraded members have unlimited free access to every item. Prices for other membership types, including core housing members, are indicated.

Are you a core member paying for store items? Talk to us today about upgrading for free access to everything in ONPHA’s store. Contact membership@onpha.org.


2015 Compensation and Benefits Survey (2016) - electronic This report breaks down wages, salary and benefits information for over 2,000 employees across all levels, from executives and property managers to maintenance and support staff. This essential tool will help you to understand the big picture make-up of Ontario's non-profit housing sector, plus the detailed information you need to attract and retain effective, knowledgeable staff by setting competitive wages, salaries and benefits. This report is available as a PDF... Details
2017 Board of Directors Profile Survey (2017) - electronic This report provides comprehensive information on the governance of non-profit housing providers across Ontario, from board composition and scope, to decision-making, recruitment, succession planning and more. This essential tool provides original data and identifies key trends that will help you benchmark your practices against comparable organizations within a rapidly changing sector. This report is available as a PDF and will be distributed by email upon... Details
Asbestos Management Plan (2006) - electronic Do you have asbestos but no Asbestos Management Plan? ONPHA's sample Asbestos Management Plan can help you update or develop your plan to comply with changes to the 2005 legislation regarding asbestos. This product is available on USB as a Microsoft Word document (with editable templates) and will be distributed by mail upon purchase. Regular Price: $35+HST Upgraded Member: $Free
Cannabis Toolkit: A Guide for Housing Providers This template is intended to act as a model for non-profit housing providers implementing a smoke-free policy. Adapt this document to suit your organization and use it as the basis for your own smoke-free policy. This document is available electronically (PDF) and will be distributed by email upon purchase. Regular Price: $175+HST Upgraded Member: $Free
Create a Successful Fundraising Campaign (2011) - electronic Regardless of how big or small the fundraising target, ONPHA's "Creating a Successful Fundraising Campaign" Power Tool puts you on track and keeps you moving towards your fundraising goal. This Power Tool includes easy-to-follow instructions, sample templates and procedures, and a checklist to identify gaps and track success. This product is available on USB (includes PDF documents plus editable templates) and will be distributed by mail upon purchase. Regardless of how big or... Details
Cultivation Policy Template (2019) - electronic This template is intended to act as a model for non-profit housing providers implementing a cannabis cultivation policy. Adapt this document to suit your organization and use it as the basis for your own cultivation policy. This document is available electronically (editable document) and will be distributed by email upon purchase. Regular Price: $175+HST Upgraded Member: $Free
Death of a Tenant Resources - Electronic (2020) This suite of resources is designed to support community housing providers through the difficult reality of what to do when a tenant passes away in their unit. Be equipped with everything you need to know about the legal requirements, precautions, and best practices when dealing with the death of a tenant. You will also have access to a customizable Deceased Tenant Policy that you can complete and implement to formalize your organization's process. This document is... Details
Financial Policies & Procedures Handbook (2018) electronic This comprehensive handbook is designed to help housing providers and their staff understand the fundamentals of financial oversight, policies and processes, and is sure to become your organization's go-to resource to build financial literacy and understanding across your organization. When you purchase the handbook, you'll also receive more than 20 customizable templates to support your work. The handbook and accompanying resources are available on USB and will be... Details
Health and Safety Guide (2017) - electronic This guide is an easy-to-use, practical resource designed to help you create an effective health and safety plan, improve your organization's practices and help to ensure your organization meets its legal obligations under the Occupational Health and Safety Act. This product is available on USB (includes PDF guide plus editable templates) and will be distributed by mail upon purchase. Regular Price: $200+HST Upgraded Member:... Details
Human Resources Handbook (2016) - electronic This handbook is a go-to resource for managing all aspects of human resources in a non-profit housing environment. Included with the handbook are more than 30 easy-to-use samples, templates and checklists, to help save you time and guesswork as you navigate day-to-day or unexpected human resources issues. This product is available on USB (includes PDF guide plus editable templates) and will be distributed by mail upon purchase. Regular Price: ... Details
Maintenance Planning Handbook (2017) - electronic This comprehensive handbook is designed to help your organization plan and implement building maintenance to support longer building life, minimize costs and resources, and provide tenants and communities with well-maintained, high-quality homes. Put the more than 30 customizable templates into practice immediately to support your work. This product is available on USB (includes PDF handbook plus editable templates) and will be distributed by mail upon... Details
Model By-laws and Guide (2015) - electronic These model by-laws meet the Ontario Not-for-Profit Corporations Act and Housing Services Act requirements, including best practices. The by-laws are applicable to non-profit housing providers previously governed by the Ontario Corporations Act, which was replaced by the Not-for-Profit Corporations Act. Note: While these documents were prepared by a lawyer, they do not replace legal advice. This product is available electronically (PDF guide plus editable documents)... Details
Sample Commercial Lease (2017) - electronic As of 2015, head leases between for-profit landlords and non-profit housing providers are considered commercial and are not subject to the standard rights and protections of the Residential Tenancies Act. Use this Sample Commercial Lease and adaptable tools to help you build in the necessary residential protections and access dispute resolution avenues not typically outlined in commercial leases. This product is available on USB (editable documents) and will be... Details
Sample Occupancy Agreement for Transitional Housing Provider This sample occupancy agreement is designed for transitional housing providers who are exempt from the Residential Tenancies Act, 2006. Customize it to reflect the terms you want occupants to agree to when living in your housing and receiving your support services. Includes: Instructions, sample occupancy agreement, and appendixes on rules, services, fees, unit rules and disputes. Note: This product is available on USB (or electronically... Details
Smoke-Free Policy Template (2019) - electronic This template is intended to act as a model for non-profit housing providers implementing a smoke-free policy. Adapt this document to suit your organization and use it as the basis for your own smoke-free policy. This document is available electronically (editable document) and will be distributed by email upon purchase. Regular Price: $175+HST Upgraded Member: $Free
Tenant Handbook (2014) - electronic Create a professionally-designed tenant handbook using a resource that can be fully customized to reflect your organization. Provide tenants with crucial information on how to pay rent, RGI calculations, contact information for your organization and local services, an outline of the lease agreement, organizational policies and much more. Follow the instructions to easily edit and format the handbook to suit your needs. This product is available electronically (as an... Details
Training Plans Audit Tool (2012) - electronic If your organization is funded under the Housing Services Act, you must have a training plan for staff and volunteers. Use this tool to identify the skills and knowledge your organization needs, integrate professional development into your operations, and prioritize your training needs. Everything you need, including easy-to-follow instructions, customizable templates and a handy checklist are all included here in one product. This product is available on USB and will be ... Details