Member Update, June 11, 2020, 4:00PM

Ontario Announces New Transit Directives

Today, Caroline Mulroney, Minister of Transportation and Kinga Surma, Associate Minister of Transportation, released safety guidance for public transit agencies as the province reopens and more people return to work. This guidance provides transit agencies with the information they need to help protect employees and passengers during the COVID-19 outbreak.

The guidance document provides transit agencies with best practices and tips to help stop the spread of COVID-19, like:

  • maintaining physical distance between people whenever possible,
  • highly recommending that passengers wear face coverings or non-medical masks when taking transit,
  • practicing proper hand hygiene and respiratory etiquette,
  • transit providers installing physical barriers between drivers and passengers, using physical markers between seats and cleaning and disinfecting frequently touched surfaces and objects.

The provincial transit agency, Metrolinx, has identified over 40 actions to help keep staff and passengers safe when riding GO trains, GO buses and the UP Express. These strategies include:

  • piloting health and safety kiosks that provide customers with tools and advice on how to stay safe.
  • enhanced deep-cleaning processes for vehicles and in stations.
  • providing hand sanitizer on every GO bus and in every station, so passengers can apply during their trip.
  • installing dividers for safety on GO trains and buses.

Metrolinx has also developed a comprehensive educational campaign called "Safety Never Stops" to inform passengers of safety tips on vehicles, platforms and in stations.

This guidance is part of the work that Ontario and public health experts are doing to carefully monitor the key public health indicators, as outlined in A Framework to Reopening our Province.

If you have questions about how transit safety could impact you or your tenants, don’t hesitate to reach out at