Death of a Tenant: Suite of Resources

FREE for ONPHA Housing Members (Core and Upgraded) and Service Manager Partners

At some point, most community housing providers will be faced with the difficult reality of what to do when a tenant passes away in their unit. This is a challenging operations issue that you and your team should be prepared to handle with safety, compassion, and legal compliance.

ONPHA’s brand new suite of resources will equip you with everything you need to know about the legal requirements, precautions, and best practices for community housing providers when dealing with the death of a tenant. You will also have access to a customizable Deceased Tenant Policy that you can complete and implement to formalize your organization’s process.

Here’s what’s included in our Death of a Tenant Suite of Resources:

  • Death of a Tenant InfoOn: Gain an overview of the legal requirements and procedures under the Residential Tenancies Act, 2006, following the death of a tenant. Also includes two example scenarios for managing the death of a tenant with no will and no next of kin, and a tenant with a will and trustee of the estate.
  • Medical Assistance in Dying (MAiD): Read frequently asked questions and answers about a tenant’s right to MAiD within their unit, how it relates to the Human Rights Code, and more.
  • Allowing Access to a Deceased Tenant’s Unit: Find out how to determine who should have access to a deceased tenant’s unit to help you avoid getting caught up in family disputes over possessions.
  • Searching for Next of Kin: Learn how to find your tenant’s next of kin using the Office of the Public Guardian and Trustee as a resource.

Plus, two customizable templates for practical use:

  • Sample Deceased Tenant Policy: Customize this template to complete a Deceased Tenant Policy for your organization.
  • Sample Emergency Contact Form: Provide this form to all of your tenants so you’re prepared to deal with any future emergencies, including a sudden tenant death.


This is Free for ONPHA Housing
Members (Core and upgraded) and also
Service Manager Partners and available for
purchase to Non ONPHA Housing members

 The suite of resources are available via our store.

Questions? Please contact us a