During the COVID-19 (coronavirus) pandemic, ONPHA will work to keep the sector informed. We are tracking announcements, providing regular member updates, and will analyze the impact to our members.

ONPHA has the sector’s best interests in mind. We believe in, and are committed to, serving vulnerable people in Ontario.

Questions about an update? Contact

Government Updates

MEMBER UPDATE – April 3, 4:00PM

Province Announces Additional Business Closures

Following the Chief Medical Officer of Health’s advice, the Province is reducing businesses classified as essential and ordering more workplaces to close. This measure is necessary to prevent the spread of COVID-19 and protect Ontarians. The government is ordering all businesses not covered by the updated Emergency Order to close effective as of Saturday, April 4, 2020 at 11:59 p.m. This closure will be in effect for 14 days, with an extension possible as the situation evolves. Teleworking, online commerce and other innovative ways of working remotely are permitted at all times. All supply chains necessary for food and healthcare supplies are protected and remain intact.

Read more

MEMBER UPDATE: April 2, 1:00PM

Important Announcements for Members: AGM Regulations and Financial Filings

1. Ontario announced new regulations for Annual General Meetings On March 31st, the Province announced an Emergency Order giving businesses and not-for-profit corporations incorporated under the Ontario Corporations Act (CA) the ability to hold virtual meetings. It also extends the statutory timeframe for these organizations to hold their Annual General Meetings (AGMs.)

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MEMBER UPDATE: April 2, 1:00PM

Ontario to Offer Supports for Crime Victims

Ontario’s Attorney General Doug Downey announced emergency action to support victims of crime and protect front-line staff who continue to uphold the administration of justice in response to COVID-19.

Read more

MEMBER UPDATE: April 2, 12:00PM

Federal Government Announces Emergency Wage Subsidy Information

Finance Minister Bill Morneau recently announced additional information about the Canada emergency wage subsidy (CEWS), a program designed to discourage companies from laying off workers. The program is retroactive to March 15.

Read more

Member Update: March 31, 4:00PM

Schools & Childcares to Remain Closed

The Ontario government announced schools and child care centres will remain closed to protect the health and safety of students and staff on advice from the Chief Medical Officer of Health. Public schools will remain closed to teachers until Friday, May 1, 2020, and to students until Monday, May 4, 2020. As these dates come closer, this decision will be re-evaluated based on public health advice.

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MEMBER UPDATE: March 31, 12:00PM

Ontario Closes All Outdoor Recreational Amenities

Ontario issued a new emergency order under the Emergency Management and Civil Protection Act to close all outdoor recreational amenities, like sports fields and playgrounds, effective immediately. These actions are based on the advice of the Chief Medical Officer of Health.

Read more

MEMBER UPDATE: March 30, 4:00PM

Province Announces New Measures to Help Seniors

The Province announced today it is working with businesses, volunteer organizations and non-profits to make it easier for Ontario's seniors to self-isolate and practice physical distancing by ensuring they can receive the support they need to stay safe and healthy. Ontario's Chief Medical Officer of Health urges those over 70 or with compromised immune systems and underlying medical conditions to stay home.

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MEMBER UPDATE: March 30, 1:00PM

Trudeau Announces Wage Subsidy Program

This morning, Prime Minister Justin Trudeau announced businesses and non-profit organizations with at least a 30 per cent drop in revenue from COVID-19 will qualify for the government's 75 per cent wage subsidy program.

Details on where to apply for the program will be available later today.

Read more

MEMBER UPDATE: March 30, 1:00PM

New Provincial Webpage for COVID-19 Reporting

This morning, Ontario launched a new dedicated web page and changed how COVID-19 cases are reported to provide a more relevant data summary from Public Health Ontario every day at 10:30 a.m.

Read more

MEMBER UPDATE: March 27, 1:00PM

Toronto urges Landlords to Adopt Safety Precautions

Today, the City of Toronto urged Landlords and Condo Boards to adopt new health and safety measures to protect residents from COVID-19. Large residential buildings require new practices and a rigorous cleaning routine to prevent viral spread.

Read more

MEMBER UPDATE: March 26, 1:00PM

Feds to Merge Employment Insurance Benefits

Prime Minister Justin Trudeau announced today the government will merge two previously announced employment insurance benefits for Canadians who are out of, or off work because of COVID-19. He told reporters more financial assistance will come as the pandemic wages on, with the first $82-billion aid package set to flow as soon as it passes Parliament today.

Read more

MEMBER UPDATE: March 24, 3:00PM

List of Businesses to Remain Open Announced

After announcing non-essential businesses must close, Ontario’s provincial government released a list of businesses Ontario’s provincial government released a list of businesses  (updated April 3) able to remain open.

Download the list from the resource list. Browse the list to see what’s open by selecting from the types of businesses in the document. You can also contact the Provincial hotline at 1-888-444-3659 to learn more.

Worried about a business you need not available on this list? Speak to ONPHA today at to see what deals we have at ONPHA Select to see how your procurement budget can go further – even when times are tough.

MEMBER UPDATE: March 24, 10:00AM

Hydro Rates to Remain at Off-Peak Hours for 45 Days

At an announcement today, the Province will charge customers lower hydro rates for the next 45 days to offset higher electricity costs as more people work from home, self-isolate or lose their jobs.

Read more

MEMBER UPDATE: March 23, 2:30PM

Province Announces Essential Services to Remain Open

On March 23, Premier Doug Ford announced only essential services can stay open within the next 36 hours. Ford told reporters “this is not the time for half-measures…we’ve seen countries lose this battle.”

Only essential manufacturing and supply chain providers as well as shops like supermarkets, pharmacies, LCBO outlets, and takeout restaurants would be allowed to remain open.

Ontario’s measures will come into effect about one week after Ford declared a state of emergency in the province.

A complete list of businesses deemed essential and non-essential will be released on Tuesday, March 24.

MEMBER UPDATE: March 23, 1:30PM

Province Offers $200M in Social Services Relief Funding

The Province is providing $200 million in social services relief funding to help protect the health and safety of the province's most vulnerable people in response to the outbreak of COVID-19.

The province will offer municipalities and organizations administering social services with funding to support them in their response to COVID-19.

Read more

MEMBER UPDATE: March 20, 4:00PM

Ontario Launches COVID-19 Self-Assessment Tool

This morning, Ontario launched an enhanced and interactive self-assessment tool. It takes the public through questions to inform those concerned they may have contracted COVID-19. In seconds, it determines if people are COVID-19 negative or guides individuals where to seek care based on their needs. It also provides the province with real-time data on the number and users’ geography who are told to seek care, self-isolate or to monitor for symptoms.

Read More

MEMBER UPDATE: March 20, 4:00PM

Toronto Enacts 60-Day Grace Period on Bill Payments

Toronto Mayor John Tory announced a 60-day grace period on paying city-related bills – both for personal and business costs. The deferral is retroactive to March 16 and would cover property taxes, water and solid waste utility bill payments for all residents and businesses, Tory said in a statement issued on Friday.

The City said for properties on a regular three-installment payment plan, the next required payment will be on June 1.

Late payment penalties for both residential and businesses will be waived starting on March 16 for 60 days.

Mayor Tory asked for landlords to provide accommodation and leniency to renters “because it’s the right thing to do” and for small businesses on the timing of rent payments as they may be experiencing severe cash flow difficulties.

To learn more about how this could impact your tenants or organizations, reach out to

MEMBER UPDATE: March 20, 11:30PM

Prime Minister Calls for Private Sector Support

The Prime Minister at his daily press conference announced a strategy to help manufacturers rapidly ramp up production of medical supplies.

Trudeau said the industrial strategy will allow companies already making sanitizers, masks another other equipment to scale up quickly, while mobilizing others to shift production to items that are in high demand.

Trudeau told Canadians worried about health and wellness supplies running out that the federal government is working with its partners to create enough for all Canadians.

To learn more about how this could impact your tenants or organizations, reach out to

MEMBER UPDATE: March 20, 10:00AM

New Legislation Enacted to Protect Workers

Yesterday, the Government of Ontario unanimously passed legislation aiming to protect workers under the Employment Standards Amendment Act (Infectious Disease Emergencies), 2020 and municipalities under the Municipal Emergency Act, 2020.

Read more

MEMBER UPDATE: March 19, 2:30PM

Self-Isolation to Last “Weeks to Months”

Today, Prime Minister Justin Trudeau announced self-isolation measures to combat the COVID-19 (coronavirus) pandemic could last “weeks to months.”

He also told reporters that seniors who have seen a drop in their savings from market fluctuations would see relief soon.

Members should be prepared to support tenants for at least another few weeks. ONPHA is prepared to help members navigate these challenges.

E-mail to see how ONPHA can help you during the pandemic.


Courts & LTB Hearings Postponed

Today, Christine Elliott, Deputy Premier and Minister of Health, and Doug Downey, Attorney General, announced all Tribunals Ontario in-person proceedings, including at the Local Planning Appeal Tribunal, Landlord and Tenant Board and Human Rights Tribunal of Ontario, are postponed and will be rescheduled at a later date.

Read more

MEMBER UPDATE: March 19, 10:30AM

Businesses and Workers to Benefit from Federal Funding

Workers and businesses hurt by the COVID-19 (coronavirus) pandemic may be eligible for part of the $82 billion aid package announced Wednesday by the Prime Minister. The package includes $27 billion in direct support for those struggling to find work or care for family members.

Read more

MEMBER UPDATE: March 18, 2:00PM

Prime Minister Announces $82B Funding Package

This morning, Prime Minister Justin Trudeau announced an $82B funding package aimed at supporting Canadians during the global COVID-19 outbreak. The package includes $2B in extra support for the Canada Child Benefit and $900 in emergency bi-weekly income supports to workers without access to paid sick leave, among other benefits.

To learn more about the Government of Canada’s funding initiative, visit the Prime Minister’s Office website .

MEMBER UPDATE: March 17, 10:30AM

Ford Declares State of Emergency

Premier Doug Ford has declared a state of emergency in Ontario to combat COVID-19.

To review the announcement in full, please visit the Government of Ontario news update.

MEMBER UPDATE: March 17, 9:00AM

CMHC President’s Message

Read a message from CMHC’s President and CEO, on their response to the current situation and its impact on the Canadian economy.

Member Resources

MEMBER UPDATE: March 31, 4:00PM

Rent’s Due: Now What?

For many Ontarians, rent is due on Wednesday, but with so many people out of work because of the COVID-19 pandemic, actually paying seems impossible. Many people are on the hook to pay rent on the first of the month with little to no means to do it.

Read More

MEMBER UPDATE: March 24, 1:30PM

Advocating for our Members during COVID-19

Dear ONPHA Members,

As we all strive to keep people and communities safe through the COVID-19 (coronavirus) pandemic, we recognize the critical role that community housing providers play in supporting those who will be most impacted by the virus, including low/limited-income individuals/families, seniors, Indigenous peoples, newcomers and tenants requiring support services. Now more than ever, the need for adequate, affordable housing that meets the needs of our communities is paramount. Current events have highlighted the inextricable link between health and housing.

Read more

MEMBER UPDATE: March 24, 10:30AM

From the Blog: Working Remotely Tips & Tricks

The transition to working from home can be a challenge. Check out Maintaining productivity and well-being while working from home on ONPHA’s blog for tips and tools to help you and your organization adjust to working remotely.

MEMBER UPDATE: March 23, 9:30AM

CMHC Funding Update

Many Canadian homeowners and renters face challenges from the COVID-19 outbreak. Market fluctuations may impact your ability to provide housing solutions to Canadians. CMHC will monitor these issues and exercise flexibility to find solutions to ensure affordability in the housing market.

Read more

MEMBER UPDATE: March 20, 9:30 AM


Working from home can be challenging – so can meeting remotely. Download this checklist from Enliven HR to keep your meetings efficient, effective and productive.

Contact to see how you can help staff navigate working from home.

Pandemic planning tools

MEMBER UPDATE: March 20, 4:00PM 
Pandemic Planning for Non-Profit Housing Providers

The evolution of COVID-19 into a global epidemic affecting the daily lives of Canadians has been a rapid one. Many organizations have disaster plans in place for floods, fires the like, but as we are finding out, a pandemic response plan is critical for maintaining operations in situations like the one we are currently facing.

Read more

Message from CEO 

MEMBER UPDATE: March 17, 9:00AM

An update from ONPHA CEO Marlene Coffey regarding COVID-19




The well-being of our ONPHA community is of the utmost importance. We appreciate everyone’s vigilance and desire to keep people and communities safe through the COVID-19 (coronavirus) epidemic.

Read More


MEMBER UPDATE: March 26, 1:00PM

ONPHA Webinar - Communicating in a Crisis

Friday, April 3, 2020 | 1 p.m.

Looking to ensure your tenants, staff and stakeholders have the most up-to-date information during the COVID-19 pandemic? On Friday, April 3, at 1PM, Andrea Montgomery and Brian Lambie from Redbrick Communications will host a training webinar to help members learn how to communicate clearly and effectively during a crisis. This webinar offers practical strategies and tips to help you keep afloat and create strong, simple messages that work.

Register now!

MEMBER UPDATE: March 18, 2:30PM

ONPHA Event Planning

In light of the provincial government’s declaration of a state of emergency on March 17th and requirement for all organized public events of over fifty people being prohibited as well as recommendations from public health officials requesting the practice of social distancing, ONPHA will be reviewing all planned events scheduled in the coming month and will be communicating with registrants regarding postponements or alternative approaches.

If you have any questions about an upcoming event please contact

Free Webinar: Register below!

Communicating in a Crisis  

Hosted by Red Brick Communications
April 3, 2020 | 1 p.m. 

Covid-19 Government Initiatives Tracker

Up-to-date information on key provincial and federal legislation and initiatives impacting Ontario's community housing providers and tenants during the Covid-19 pandemic


Helpful Links

Ontario Government: Novel coronavirus (COVID-19) Information page

This page contains novel coronavirus (COVID-19) self-assessment and information in multiple languages.