During the COVID-19 (coronavirus) pandemic, ONPHA will work to keep the sector informed. We are tracking announcements, providing regular member updates, and will analyze the impact to our members.

ONPHA has the sector’s best interests in mind. We believe in, and are committed to, serving vulnerable people in Ontario.

Questions about an update? Contact

Government Updates

Member Update, January 12, 2021

Ontario Declares Second Provincial Emergency

Today, the Ontario government declared a second provincial emergency along with additional restrictions, effective immediately for at least 28 days. This comes as the number of COVID-19 cases has doubled in the past two weeks, severely threatening the capacity of the healthcare system.

Read more

Member Update, December 22, 2020

Ontario Announces Provincewide Shutdown to Stop Spread of COVID-19

Yesterday, Ontario announced that effective December 26 at 12:01 am there will be a Provincewide Shutdown. The restrictions are in effect for all of Ontario from Saturday, December 26, 2020 to Saturday, January 9, 2021. The restrictions would remain in effect from Saturday, January 9, 2021 to Saturday, January 23, 2021 for all 27 public health unit regions in Southern Ontario.

Read more

Member Update, July 29, 2020

Ontario Moving Toronto and Peel Region into Stage 3

Today, Ontario announced that effective July 31 at 12:01 am it will allow the City of Toronto and Peel Region to move into Stage 3 of reopening. This decision which was made in consultation with the Chief Medical Officer of Health and local health officials is based on positive local trends of key public health indicators. It was also announced that at this time the Windsor-Essex County Health Unit will remain in Stage 2. The province will continue in partnership with other levels of government to support Windsor-Essex County so that it can join the rest of the province in Stage 3 once it is safe to do so.

Read More

Member Update July 27, 2020

New Community Housing Guidance Material for Service Managers and Housing Providers

The Ministry of Municipal Affairs and Housing (MMAH) has released a question and answer guidance document for the community housing sector during the COVID-19 outbreak. Providers should use this document to supplement guidance from the Ministry of Health and/or their local public health unit (e.g., guidance for congregate living settings), available on ONPHA’s COVID-19 Resource Hub . ONPHA is pleased see this response from the provincial government to the community housing sector’s continued call for sector-specific guidance.

Read more

Member Update, June 26, 2020

Province Offers Seniors Grant Funding

The Ontario government is providing up to $4 million for the Seniors Community Grant Program, a significant increase over last year. Funding will help non-profit organizations, local services boards, or Indigenous groups develop programs for seniors focused on combatting social isolation, promoting seniors' safety and well-being, improving financial security and making communities age-friendly.

Read more

Member Update, June 19, 2020, 4:00PM

Province Offering Indigenous-Owned Businesses Loans

The government of Ontario is providing up to $10 million to Indigenous-owned small and medium sized businesses to help them with much needed capital as the province begins to safely and gradually reopen the economy.

Read more

Member Update, June 18, 2020, 4:00PM

Ontario Halts Commercial Tenant Evictions

Province Focuses on Safe, Gradual Approach as Reopening Continues

Read more

Member Update, June 17, 2020, 4:00PM

Ontario Extends Emergency Orders

Province Focuses on Safe, Gradual Approach as Reopening Continues

Read more

Member Update, June 11, 2020, 4:00PM

Ontario to Resume Long-Term Care Facility Visits

The Ontario government announced the gradual resumption of visits to long-term care homes, retirement homes, and other residential care settings.

Read more

Member Update, June 11, 2020, 4:00PM

Ontario Announces New Transit Directives

The provincial and federal government is helping small businesses reach more customers through the Digital Main Street platform. It is a $57-million program which will help up to 22,900 Ontario businesses create and enhance their online presence and generate jobs for more than 1,400 students. The new program was unveiled today.

Read more

Member Update, June 11, 2020, 4:00PM

Ontario Announces New Transit Directives

Today, Caroline Mulroney, Minister of Transportation and Kinga Surma, Associate Minister of Transportation, released safety guidance for public transit agencies as the province reopens and more people return to work. This guidance provides transit agencies with the information they need to help protect employees and passengers during the COVID-19 outbreak.

Read more

Member Update, June 9, 2020, 4:00PM

Ontario to Reopen Childcare Spaces

Today, the Ontario government announced its plan to reopen child care centres across the province to support the next stage of the province's reopening framework. Developed in consultation with Ontario's Chief Medical Officer of Health and medical leaders at The Hospital for Sick Children, the plan will require child care operators to follow strict health protocols to ensure the safety of child care staff and children.

Read more

Member Update, June 8, 2020, 4:00PM

Prime Minister announces supports for Canadians with disabilities to address challenges from COVID-19

The Prime Minister, Justin Trudeau, today announced support to help Canadians with disabilities deal with extra expenses during the pandemic.

Read more

Member Update, June 8, 2020, 4:00PM

Government to introduce changes to the Commercial Tenancies Act to protect small businesses

The Ontario government announced today that it intends to take action to protect commercial tenants from being locked out or having their assets seized by their landlords due to the negative impacts of COVID-19.

Read more

Member Update, June 8, 2020, 4:00PM

Ontario Permits More Businesses and Services to Reopen in the Coming Days

Today, Ontario announced it is moving forward with a regional approach to Stage 2 of reopening the province.

Read more

Member Update, June 4, 2020, 12:00PM

Ontario Announces New Broadband & Cell Service Improvements

As Ontario safely and gradually begins to reopen, the provincial government is investing $150 million in reliable broadband and cellular service. This funding will help create even more economic and educational opportunities in rural, remote and underserved areas of the province.

Read more

Member Update, June 3, 2020, 12:00PM

Emergency Orders Extended to June 30

In consultation with the Chief Medical Officer of Health, Ontario will extend the provincial Declaration of Emergency to June 30. The extension, under s.7.0.7 of the Emergency Management and Civil Protection Act, was approved by the Ontario legislature.

Read more

MEMBER UPDATE, June 1, 2020, 4:30PM

New Regulation will protect employees from permanent layoffs and businesses from potential closures

As Ontario’s economy gradually and safely reopens, workers will have jobs to return to and businesses will be protected from incurring unsustainable termination costs.

Read more

Member Update, May 29, 2020, 12:00PM

Ontario Expands Testing Plan

As the province carefully and gradually reopens the economy, the Ontario government is implementing the next phase of its COVID-19 testing strategy to detect and quickly stop the spread of the virus. Testing will now be available to more people in more locations across the province.

Read more

Member Update, May 21, 4:30PM

Federal Government Announces Funding for Off-Reserve Indigenous Organizations

Today, the Government of Canada announced $75 million in new funding for Indigenous organizations providing services to Indigenous peoples in urban centres and off reserve.

Read more

Member Update, May 20, 4:30PM

Canadians Will See Additional $300 in Canada Child Benefit Support in May

If you collect the Canada Child Benefit (CCB), you'll notice a temporary boost to your bank balance today — the government is sending parents an extra $300 for each child to help offset pandemic-related costs.

Read more

Member Update, May 14, 4:30PM

Ontario Releases Reopening Plan

Today, the province announced which retailers, seasonal businesses and health and community service providers will be permitted to open or expand their services on Tuesday, May 19, 2020 at 12:01 a.m., provided the general trend on health indicators continues improving as part of the first stage of the government's reopening framework.

Read more

Member Update, May 12, 4:30PM

Federal Government Offers Supports for Seniors

The Prime Minister, Justin Trudeau, today announced a series of additional measures to help Canadian seniors and provide them with greater financial security in this time of crisis.

Read more

Member Update, May 6, 4:30PM

Ontario Eases Restrictions on Retail Stores and Construction Projects

The Ontario government is allowing all retail stores with a street entrance to provide curbside pickup and delivery, as well as in-store payment and purchases at garden centres, nurseries, hardware stores and safety supply stores. The business owners should review the health and safety guidelines developed by the province and its health and safety association partners.

Read more

Member Update: May 6, 2020

Province Extends Emergency Electricity Relief Rates

The Ontario government is extending emergency electricity rate relief to families, farms and small businesses until May 31, 2020 during the COVID-19 outbreak.

Read more

Member Update: May 6, 2020

Rent-geared-to-income calculations during COVID-19: Emergency Benefits

The Ministry of Municipal Affairs and Housing in their most recent Social Housing Notification 20-05 has clarified that the following new emergency benefits are considered income and included for the purposes of rent-geared-to-income (RGI) calculations:

Read more 

Member Update: May 5, 2020

Province Expands Virtual Mental Health Services

Starting today, the Ontario government is expanding virtual mental health services to help Ontarians experiencing anxiety and depression, including frontline health care workers, during the COVID-19 outbreak. These Internet-based Cognitive Behavioural Therapy (iCBT) programs were developed in partnership with MindBeacon and Morneau Shepell and will be provided at no out-of-pocket costs to Ontarians across the province.

Read more

Member Update: May 1, 2020

Ontario Announces First Businesses to Open

The Ontario government is allowing certain businesses and workplaces to reopen as long as they comply with strict public health measures and operate safely during the COVID-19 outbreak. Those permitted to start up include seasonal businesses and some essential construction projects.

Read more

ONPHA Member Update: April 27, 2020

Reopening Ontario after COVID-19

On April 27, 2020, the Ontario government shared its action plan to re-open the economy. Developed under guidance from Ontario’s Chief Medical Officer of Health, the framework identifies a gradual, three-stage approach to reopen businesses, services and public spaces.

Read more

Member Update: April 23, 2020

Province Extends Emergency Orders until May 6

On the advice of the Chief Medical Officer of Health, Ontario is extending all emergency orders until May 6, 2020. The declaration of emergency, extended to May 12th, is separate from emergency orders. This Emergency Order extension includes outdoor amenities closures – like in parks and recreational areas, non-essential workplaces, public places and bars and restaurants, along with restrictions on social gatherings and limiting staff from working in more than one retirement home or long-term care home.

Read more

MEMBER UPDATE, April 23, 4:30PM

COVID-19 Action Plan for Vulnerable People

Today, Ontario announced a new COVID-19 Action Plan for Vulnerable People to better protect vulnerable populations during the pandemic. It builds on the government's previous actions to protect people living in high-risk settings, including homes serving those with developmental disabilities, shelters for survivors of gender-based violence and human trafficking, children's residential settings, and those residential settings supporting vulnerable Indigenous individuals and families both on and off reserve.

Read more

Member Update: April 21, 4:30PM

Provincial funding and services to help seniors and people with disabilities during the COVID-19 outbreak

The Ontario government is delivering support to Ontario's most vulnerable citizens, including seniors and persons with disabilities, during the COVID-19 pandemic. The province is investing $11 million to help deliver meals, medicines and other essentials to those in need and doubling the Guaranteed Annual Income System (GAINS) payments.

Read more

Member Update: April 21, 4:30PM

Prime Minister Announces Investment into Non-Profits

Today, Prime Minister Justin Trudeau announced a $350 million investment to support vulnerable Canadians through charities and non-profit organizations that deliver essential services to those in need. To help these Canadians, the Government of Canada will provide additional support to charities and non-profit organizations through the Emergency Community Support Fund.

Read more

Member Update: April 17, 4:30PM

Province Announces New Supports for Home Learning: iPads with Free Rogers Wireless Data

Today, the Ontario government announced a partnership with Rogers Communications and Apple to help meet students’ and families’ educational needs during the COVID-19 outbreak. iPads are being purchased and distributed by Ontario school boards, pre-equipped with free Rogers LTE wireless data. Apple is providing on-going support in French and English to teachers, parents and students, with a collection of resources to support learning and working from home.

Read more

MEMBER UPDATE: April 17, 7:30AM

Province Issues New Temporary Emergency Orders

Ontario’s Provincial government issued new temporary emergency orders under the Emergency Management and Civil Protection Act:

Read more

MEMBER UPDATE: April 16, 3:30PM

Prime Minister Expands Access to CERB

Today, the Federal Government announced two major expansions to its funding to support small businesses.

Read more

MEMBER UPDATE: April 15, 3:30PM

Prime Minister Expands Access to CERB

Today, the Federal Government announced an expansion to its Canada Emergency Response Benefit (CERB), a $2,000 taxable benefit every four weeks for up to four months. The benefit is for eligible workers who have lost their income due to COVID-19.

Read more

MEMBER UPDATE: April 14, 5:00PM

Ontario Extends Emergency Order Another 28 days

On the Chief Medical Officer of Health’s advice with the approval of the Ontario legislature, the Ontario government is extending the Declaration of Emergency under the Emergency Management and Civil Protection Act another 28 days. The extension of the provincial declaration of emergency allows Ontario to continue to enforce current emergency orders. A full list of emergency orders can be found on the e-Laws website under the Emergency Management and Civil Protection Act.

Read more

MEMBER UPDATE: April 8, 10:30AM

Ontario Commits to Indigenous Funding

As part of Ontario's Action Plan: Response to COVID-19, the Province is investing over $37 million to support outbreak planning, prevention and mitigation efforts to ensure the health and well-being of Indigenous people and communities — particularly those in remote and far-northern regions.

Read more

MEMBER UPDATE: April 6, 2020

Province Offers One-time Financial Assistance During School and Child Care Closures

Throughout the COVID-19 outbreak, the Ontario government will now defer $15 million in property taxes for people and businesses in parts of Northern Ontario located outside of municipal boundaries. This tax deferral builds on the $10 billion in cash flow supports made available to people and businesses as part of Ontario's Action Plan: Responding to COVID-19

Read more

MEMBER UPDATE: April 6, 2020

Province Offers One-time Financial Assistance During School and Child Care Closures

Today, the Provincial Government offered direct financial support to parents while Ontario’s schools and child care centres remain closed as a result of the COVID-19 outbreak.

Read more

Member Update: April 4, 3:00PM

Province Announces Additional Business Closures - UPDATE

The new guidelines state, critical management, safety, security and essential operations staff at residential properties are allowed to continue work. The new guidelines also reference; “Maintenance, repair and property management services strictly necessary to manage and maintain the safety, security, sanitation and essential operation of institutional, commercial, industrial and residential properties and buildings ” (#20) and “Not-for profit organizations that support the provision of food, shelter, safety or protection, and/or social services and other necessities of life to economically disadvantaged and other vulnerable individuals.” (#44) as essential.

Read more

MEMBER UPDATE – April 3, 4:00PM

Province Announces Additional Business Closures

Following the Chief Medical Officer of Health’s advice, the Province is reducing businesses classified as essential and ordering more workplaces to close. This measure is necessary to prevent the spread of COVID-19 and protect Ontarians. The government is ordering all businesses not covered by the updated Emergency Order to close effective as of Saturday, April 4, 2020 at 11:59 p.m. This closure will be in effect for 14 days, with an extension possible as the situation evolves. Teleworking, online commerce and other innovative ways of working remotely are permitted at all times. All supply chains necessary for food and healthcare supplies are protected and remain intact.

Read more

MEMBER UPDATE: April 2, 1:00PM

Important Announcements for Members: AGM Regulations and Financial Filings

1. Ontario announced new regulations for Annual General Meetings On March 31st, the Province announced an Emergency Order giving businesses and not-for-profit corporations incorporated under the Ontario Corporations Act (CA) the ability to hold virtual meetings. It also extends the statutory timeframe for these organizations to hold their Annual General Meetings (AGMs.)

Read more

MEMBER UPDATE: April 2, 1:00PM

Ontario to Offer Supports for Crime Victims

Ontario’s Attorney General Doug Downey announced emergency action to support victims of crime and protect front-line staff who continue to uphold the administration of justice in response to COVID-19.

Read more

MEMBER UPDATE: April 2, 12:00PM

Federal Government Announces Emergency Wage Subsidy Information

Finance Minister Bill Morneau recently announced additional information about the Canada emergency wage subsidy (CEWS), a program designed to discourage companies from laying off workers. The program is retroactive to March 15.

Read more

Member Update: March 31, 4:00PM

Schools & Childcares to Remain Closed

The Ontario government announced schools and child care centres will remain closed to protect the health and safety of students and staff on advice from the Chief Medical Officer of Health. Public schools will remain closed to teachers until Friday, May 1, 2020, and to students until Monday, May 4, 2020. As these dates come closer, this decision will be re-evaluated based on public health advice.

Read more

MEMBER UPDATE: March 31, 12:00PM

Ontario Closes All Outdoor Recreational Amenities

Ontario issued a new emergency order under the Emergency Management and Civil Protection Act to close all outdoor recreational amenities, like sports fields and playgrounds, effective immediately. These actions are based on the advice of the Chief Medical Officer of Health.

Read more

MEMBER UPDATE: March 30, 4:00PM

Province Announces New Measures to Help Seniors

The Province announced today it is working with businesses, volunteer organizations and non-profits to make it easier for Ontario's seniors to self-isolate and practice physical distancing by ensuring they can receive the support they need to stay safe and healthy. Ontario's Chief Medical Officer of Health urges those over 70 or with compromised immune systems and underlying medical conditions to stay home.

Read more

MEMBER UPDATE: March 30, 1:00PM

Trudeau Announces Wage Subsidy Program

This morning, Prime Minister Justin Trudeau announced businesses and non-profit organizations with at least a 30 per cent drop in revenue from COVID-19 will qualify for the government's 75 per cent wage subsidy program.

Details on where to apply for the program will be available later today.

Read more

MEMBER UPDATE: March 30, 1:00PM

New Provincial Webpage for COVID-19 Reporting

This morning, Ontario launched a new dedicated web page and changed how COVID-19 cases are reported to provide a more relevant data summary from Public Health Ontario every day at 10:30 a.m.

Read more

MEMBER UPDATE: March 27, 1:00PM

Toronto urges Landlords to Adopt Safety Precautions

Today, the City of Toronto urged Landlords and Condo Boards to adopt new health and safety measures to protect residents from COVID-19. Large residential buildings require new practices and a rigorous cleaning routine to prevent viral spread.

Read more

MEMBER UPDATE: March 26, 1:00PM

Feds to Merge Employment Insurance Benefits

Prime Minister Justin Trudeau announced today the government will merge two previously announced employment insurance benefits for Canadians who are out of, or off work because of COVID-19. He told reporters more financial assistance will come as the pandemic wages on, with the first $82-billion aid package set to flow as soon as it passes Parliament today.

Read more

MEMBER UPDATE: March 24, 3:00PM

List of Businesses to Remain Open Announced

After announcing non-essential businesses must close, Ontario’s provincial government released a list of businesses Ontario’s provincial government released a list of businesses  (updated April 3) able to remain open.

Download the list from the resource list. Browse the list to see what’s open by selecting from the types of businesses in the document. You can also contact the Provincial hotline at 1-888-444-3659 to learn more.

Worried about a business you need not available on this list? Speak to ONPHA today at to see what deals we have at ONPHA Select to see how your procurement budget can go further – even when times are tough.

MEMBER UPDATE: March 24, 10:00AM

Hydro Rates to Remain at Off-Peak Hours for 45 Days

At an announcement today, the Province will charge customers lower hydro rates for the next 45 days to offset higher electricity costs as more people work from home, self-isolate or lose their jobs.

Read more

MEMBER UPDATE: March 23, 2:30PM

Province Announces Essential Services to Remain Open

On March 23, Premier Doug Ford announced only essential services can stay open within the next 36 hours. Ford told reporters “this is not the time for half-measures…we’ve seen countries lose this battle.”

Only essential manufacturing and supply chain providers as well as shops like supermarkets, pharmacies, LCBO outlets, and takeout restaurants would be allowed to remain open.

Ontario’s measures will come into effect about one week after Ford declared a state of emergency in the province.

A complete list of businesses deemed essential and non-essential will be released on Tuesday, March 24.

MEMBER UPDATE: March 23, 1:30PM

Province Offers $200M in Social Services Relief Funding

The Province is providing $200 million in social services relief funding to help protect the health and safety of the province's most vulnerable people in response to the outbreak of COVID-19.

The province will offer municipalities and organizations administering social services with funding to support them in their response to COVID-19.

Read more

MEMBER UPDATE: March 20, 4:00PM

Ontario Launches COVID-19 Self-Assessment Tool

This morning, Ontario launched an enhanced and interactive self-assessment tool. It takes the public through questions to inform those concerned they may have contracted COVID-19. In seconds, it determines if people are COVID-19 negative or guides individuals where to seek care based on their needs. It also provides the province with real-time data on the number and users’ geography who are told to seek care, self-isolate or to monitor for symptoms.

Read More

MEMBER UPDATE: March 20, 4:00PM

Toronto Enacts 60-Day Grace Period on Bill Payments

Toronto Mayor John Tory announced a 60-day grace period on paying city-related bills – both for personal and business costs. The deferral is retroactive to March 16 and would cover property taxes, water and solid waste utility bill payments for all residents and businesses, Tory said in a statement issued on Friday.

The City said for properties on a regular three-installment payment plan, the next required payment will be on June 1.

Late payment penalties for both residential and businesses will be waived starting on March 16 for 60 days.

Mayor Tory asked for landlords to provide accommodation and leniency to renters “because it’s the right thing to do” and for small businesses on the timing of rent payments as they may be experiencing severe cash flow difficulties.

To learn more about how this could impact your tenants or organizations, reach out to

MEMBER UPDATE: March 20, 11:30PM

Prime Minister Calls for Private Sector Support

The Prime Minister at his daily press conference announced a strategy to help manufacturers rapidly ramp up production of medical supplies.

Trudeau said the industrial strategy will allow companies already making sanitizers, masks another other equipment to scale up quickly, while mobilizing others to shift production to items that are in high demand.

Trudeau told Canadians worried about health and wellness supplies running out that the federal government is working with its partners to create enough for all Canadians.

To learn more about how this could impact your tenants or organizations, reach out to

MEMBER UPDATE: March 20, 10:00AM

New Legislation Enacted to Protect Workers

Yesterday, the Government of Ontario unanimously passed legislation aiming to protect workers under the Employment Standards Amendment Act (Infectious Disease Emergencies), 2020 and municipalities under the Municipal Emergency Act, 2020.

Read more

MEMBER UPDATE: March 19, 2:30PM

Self-Isolation to Last “Weeks to Months”

Today, Prime Minister Justin Trudeau announced self-isolation measures to combat the COVID-19 (coronavirus) pandemic could last “weeks to months.”

He also told reporters that seniors who have seen a drop in their savings from market fluctuations would see relief soon.

Members should be prepared to support tenants for at least another few weeks. ONPHA is prepared to help members navigate these challenges.

E-mail to see how ONPHA can help you during the pandemic.


Courts & LTB Hearings Postponed

Today, Christine Elliott, Deputy Premier and Minister of Health, and Doug Downey, Attorney General, announced all Tribunals Ontario in-person proceedings, including at the Local Planning Appeal Tribunal, Landlord and Tenant Board and Human Rights Tribunal of Ontario, are postponed and will be rescheduled at a later date.

Read more

MEMBER UPDATE: March 19, 10:30AM

Businesses and Workers to Benefit from Federal Funding

Workers and businesses hurt by the COVID-19 (coronavirus) pandemic may be eligible for part of the $82 billion aid package announced Wednesday by the Prime Minister. The package includes $27 billion in direct support for those struggling to find work or care for family members.

Read more

MEMBER UPDATE: March 18, 2:00PM

Prime Minister Announces $82B Funding Package

This morning, Prime Minister Justin Trudeau announced an $82B funding package aimed at supporting Canadians during the global COVID-19 outbreak. The package includes $2B in extra support for the Canada Child Benefit and $900 in emergency bi-weekly income supports to workers without access to paid sick leave, among other benefits.

To learn more about the Government of Canada’s funding initiative, visit the Prime Minister’s Office website .

MEMBER UPDATE: March 17, 10:30AM

Ford Declares State of Emergency

Premier Doug Ford has declared a state of emergency in Ontario to combat COVID-19.

To review the announcement in full, please visit the Government of Ontario news update.

MEMBER UPDATE: March 17, 9:00AM

CMHC President’s Message

Read a message from CMHC’s President and CEO, on their response to the current situation and its impact on the Canadian economy.

Member Resources

Member Update: April 22, 2:30PM

Mental Health Resources from the Centre for Addictions and Mental Health (CAMH) and Wellness Canada

Social distancing is critical to supporting Ontario’s healthcare system, but it can lead to incredibly challenging mental health scenarios. Loneliness, isolation and distance can be detrimental to frontline workers, tenants, and staff abilities. It doesn’t just impact their personal lives: it limits their ability to perform their duties.

Read more

Member Update: April 17, 4:30PM

ONPHA Partners with Housing Organizations to Request PPE

ONPHA has partnered with BC Non-Profit Housing Association (BCNPHA), Manitoba Non-Profit Housing Association (MNPHA), Réseau québécois des OSBL d’habitation (RQOH) and the Canadian Housing and Renewals Association to petition the government to offer more Personal Protective Equipment (PPE) for housing providers.

Read more

MEMBER UPDATE: April 15, 2:45PM

Resources for Remote Meetings during COVID-19

Managing your business during the COVID-19 pandemic can be challenging. Maintaining connections to staff, holding AGMs and hosting regular board meetings can stretch resources and make life difficult during an already difficult time.

Read more

MEMBER UPDATE: March 31, 4:00PM

Rent’s Due: Now What?

For many Ontarians, rent is due on Wednesday, but with so many people out of work because of the COVID-19 pandemic, actually paying seems impossible. Many people are on the hook to pay rent on the first of the month with little to no means to do it.

Read More

MEMBER UPDATE: March 24, 1:30PM

Advocating for our Members during COVID-19

Dear ONPHA Members,

As we all strive to keep people and communities safe through the COVID-19 (coronavirus) pandemic, we recognize the critical role that community housing providers play in supporting those who will be most impacted by the virus, including low/limited-income individuals/families, seniors, Indigenous peoples, newcomers and tenants requiring support services. Now more than ever, the need for adequate, affordable housing that meets the needs of our communities is paramount. Current events have highlighted the inextricable link between health and housing.

Read more

MEMBER UPDATE: March 24, 10:30AM

From the Blog: Working Remotely Tips & Tricks

The transition to working from home can be a challenge. Check out Maintaining productivity and well-being while working from home on ONPHA’s blog for tips and tools to help you and your organization adjust to working remotely.

MEMBER UPDATE: March 23, 9:30AM

CMHC Funding Update

Many Canadian homeowners and renters face challenges from the COVID-19 outbreak. Market fluctuations may impact your ability to provide housing solutions to Canadians. CMHC will monitor these issues and exercise flexibility to find solutions to ensure affordability in the housing market.

Read more

MEMBER UPDATE: March 20, 9:30 AM


Working from home can be challenging – so can meeting remotely. Download this checklist from Enliven HR to keep your meetings efficient, effective and productive.

Contact to see how you can help staff navigate working from home.

Pandemic planning tools

MEMBER UPDATE: March 20, 4:00PM 
Pandemic Planning for Non-Profit Housing Providers

The evolution of COVID-19 into a global epidemic affecting the daily lives of Canadians has been a rapid one. Many organizations have disaster plans in place for floods, fires the like, but as we are finding out, a pandemic response plan is critical for maintaining operations in situations like the one we are currently facing.

Read more

Message from CEO 

Member Update, May 19

Ontario’s Plan for Economic Recovery: Housing Infrastructure Stimulus to Kick-Start the Economy

As we are actively preparing recovery plans for our organizations to meet the needs of our communities and strengthen our sector’s capacity, we welcome the opportunity to work closely with the government on economic recovery solutions that benefit our communities by prioritizing investment in housing across the continuum. See ONPHA's letter with the Co-operative Housing Federation and the Federation of Rental Housing Providers of Ontario to advocate for the housing sector's long-term participation in economic recovery efforts.

Download the letter


Another update from ONPHA CEO Marlene Coffey regarding COVID-19


I want to extend my personal condolences to those most heavily impacted by COVID-19: families, friends, and loved ones grappling with the virus. We hear and support you. Our sector will face continued pressures in the coming weeks and we all have a lot of responsibility in how we respond to change. Please know we acknowledge that your work helps keep communities housed and healthy daily, and for that I thank you. ONPHA will do everything in its power to ensure you have what you need for your communities and businesses.

Read more

MEMBER UPDATE: March 17, 9:00AM

An update from ONPHA CEO Marlene Coffey regarding COVID-19




The well-being of our ONPHA community is of the utmost importance. We appreciate everyone’s vigilance and desire to keep people and communities safe through the COVID-19 (coronavirus) epidemic.

Read More


MEMBER UPDATE: November 3, 2020

COVID-19 to date: lessons learned and where to do we go from here?

As we brace ourselves for COVID-19’s second wave, the community housing sector is directing focus from emergency response towards long-term planning and recovery. We brought together a panel of community housing leaders (including ONPHA Members) from across the country to share their organizational experiences and responses to the COVID-19 pandemic.

Watch our panel of national housing experts discuss the impacts and challenges that COVID-19 has had on their operations, staff and tenants and the best practices and resources they have developed, including new operations and service delivery models, risk assessment and management practices, rental arrears management and repayment plans, remote and return to work policies, and more.

Watch the Webinar

MEMBER UPDATE: November 3, 2020

Operating Safely During COVID-19

Join a panel of housing providers and health experts as they share their experiences and strategies for maintaining properties while ensuring the health and safety of residents, staff and contractors during COVID-19. After their presentations the panelist respond to questions and concerns about operating safely during the pandemic that provide further insights that will help and you develop your own pandemic response and business continuity plans and resources.

Walk away with a deeper understanding of:

  • Foggers: when & where to deploy them
  • Entry of units: policy & process
  • PPE: how it works & proper usage
  • Ensuring a safe return to work for staff: protocols and injury prevention
This Webinar is geared towards housing provider staff who are involved in health and safety, operations and maintenance.

Watch Webinar

COVID-19 and Supporting Vulnerable Tenancies Webinar Video

Learn about the shared challenges community housing providers are facing when it comes to supporting vulnerable tenants, and hear answers to questions members have been asking ONPHA on this topic. Panelists Heather McDonald (LOFT Community Services), Carol Zoulalian (St. Jude Community Homes) and Cory O’Handley (Services and Housing in the Province) joined ONPHA and over 65 participants on May 28th for an interactive Q&A and discussion.

Panelists shared expert insights on working with vulnerable populations including tenants with mental health and substance use disorders. Discussion topics include access to crisis services, harm reduction approaches during the pandemic, strategies to manage risk and non-compliance with public health directives and special considerations for COVID-19 preparation and response in congregate/shared living environments.

Watch the Webinar

MEMBER UPDATE: March 26, 1:00PM

ONPHA Webinar - Communicating in a Crisis

Friday, April 3, 2020 | 1 p.m.

Looking to ensure your tenants, staff and stakeholders have the most up-to-date information during the COVID-19 pandemic? On Friday, April 3, at 1PM, Andrea Montgomery and Brian Lambie from Redbrick Communications will host a training webinar to help members learn how to communicate clearly and effectively during a crisis. This webinar offers practical strategies and tips to help you keep afloat and create strong, simple messages that work.

MEMBER UPDATE: March 18, 2:30PM

ONPHA Event Planning

In light of the provincial government’s declaration of a state of emergency on March 17th and requirement for all organized public events of over fifty people being prohibited as well as recommendations from public health officials requesting the practice of social distancing, ONPHA will be reviewing all planned events scheduled in the coming month and will be communicating with registrants regarding postponements or alternative approaches.

If you have any questions about an upcoming event please contact