Most community housing providers will at some point, find themselves facing the difficult situation of a tenant having passed away in their unit. Read on to learn more about how to prepare your organization to handle the death of a tenant safely and compassionately while taking appropriate steps to ensure legal compliance. Read more of the article: Death of a Tenant: your responsibilities as a community housing provider

I am having an issue with odours coming from a unit in the building I manage. The smell of cat urine is extremely pervasive even in the hallway outside this unit – it’s overpowering even when you’re just walking past. I am keen to respect the tenant’s rights, but I have received numerous complaints from others about the odour. Read more of the article: Ask member support: Odours affecting tenants’ right to reasonable enjoyment