Fred Victor’s Transitional Housing Program 

Toronto, a city knows for its skyscrapers, also grapples with the persistent and urgent challenge of homelessness. Driven by a century-long commitment, ONPHA member Fred Victor has been at the forefront of tackling this issue, providing innovative solutions that address not just the symptom of homelessness, but its underlying causes.  

Leading these efforts is Robin Masterson, recipient of the 2024 ONPHA Sybil Frenette Outstanding Leadership Award. With over 20 years of experience in the sector, Robin’s passion and expertise have been instrumental in shaping Fred Victor’s transitional housing approach. Her dedication and commitment to finding sustainable, long-term housing solutions for the city’s most vulnerable residents have made her a true champion in the community.    

Robin’s work highlights a crucial understanding: homelessness is rarely just about the lack of physical housing. It’s often deeply intertwined with complex needs that require comprehensive support. This is where Fred Victor’s Transitional Housing Program (THP) plays a vital role, bridging the gap between crisis and stability.   

Photo of Robin Masterson at Fred Victor giving a speech
Photo of a Fred Victor building at Queen Street

From Rapid Access to Comprehensive Support  

The THP evolved from the Rapid Housing Access Program (RHAP), a pilot project initiated in 2006 in partnership with Streets to Homes. The RHAP program aimed to provide quick entry into housing for clients with complex needs, many of whom were living on the streets and faced significant barriers such as lack of identification, income, or rental references. RHAP offered transitional housing, intensive case management, and community development support.  

Subsequently, an evaluation in 2007 confirmed RHAP’s success in improving clients’ lives and its cost-effectiveness. Recommendations from the evaluation, along with feedback from staff, participants, and Streets to Homes, led to the design of a new physical space and enhanced program: Fred Victor’s Transitional Housing Program.    

Transitional Housing Program   

The program itself opened its doors in August 2011, providing 20 units on a dedicated floor at Fred Victor. Participants benefit from larger rooms and private bathrooms, along with access to shared kitchens, a large common area, and dedicated programming space. They can stay in the unit for up to one year, receiving ongoing support from experienced staff and partner organizations. Upon completing the program, participants are referred to permanent housing, ensuring a stable transition.  

Key components of the program include:  

  • Case management: Participants meet weekly with case managers to create custom plans that build the skills and resources needed for independent living.  
  • Specialized services: The program offers a range of services, including life skills training, financial literacy, social connection, and health services.   
  •  Follow-up support: Assistance extends beyond the program. Follow-up services to promote long-term stability include employment and education support, housing referrals, and more.

From its early days, the THP showed strong results. Notably, within its first few months, 80% of participants remained housed for at least three months.

Building Stronger Communities  

More than just shelter, the Fred Victor Transitional Housing Program transforms lives. By combining individualized support with safe, stable housing, the program empowers participants to rebuild their lives and achieve long-term stability. The program challenges the notion of “unhousability”, demonstrating that tailored, compassionate interventions can make a real difference.   

As Ontario continues to struggle with rising rates of homelessness, the insights gained here offer valuable lessons for policymakers and service providers. While transitional housing requires greater upfront investment than some short-term solutions, its proven ability to address complex needs makes it a cost-effective, long-term strategy for building stronger communities.   

This program highlights the critical need for long-term solutions that address the root causes of homelessness, ensuring that individuals not only find housing, but also build stable, fulfilling lives. Thanks the dedication of professionals like Robin Masterson,and organizations like Fred Victor, we can continue building pathways out of homelessness. One person, one success story at a time. 

Learn more about the ONPHA Sybil Frenette Outstanding Leadership Award and nominate an inspiring leader at https://onpha.on.ca/onpha-awards/onpha-sybil-frenette-outstanding-leadership-award/.   

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