One of our tenants has moved his daughter and her children into his unit on an emergency basis. If she starts to pay a portion of rent and is included in the father’s rent calculation, would she be considered a tenant? Read on to see the answer. Read more of the article: Ask Member Support: Occupant or tenant?
A long-term tenant has sadly passed away recently and we are unclear as to how we should deal with her possessions. She did not leave a will. Are we allowed to dispose of the tenant’s possessions (including their car) after a certain amount of time has passed? Read on to see the answer. Read more of the article: Ask Member Support: Property left by a deceased tenant
Recently, there was an incident between tenants that had the potential to become a safety concern. Can you please provide information on how we can prevent and/or resolve difficult/potentially violent conflicts between tenants without calling the police or filing an eviction notice? Read on to see the answer. Read more of the article: Ask Member Support: Managing Tenant Disputes
Due to rising operating costs, our organization is considering the possibility of a merger or amalgamation with another organization but our board has had a largely negative response to the suggestion. How can we convince our long-term board members that this is the right decision for the organization? Read more of the article: Ask Member Support: The board’s role in mergers and amalgamations
We recently replaced the front door lock of our building due to its age and to manage some security issues we’ve been having. Many non-residents seemed to have their own keys to the front door that were copied and given out by residents. Is it within our rights as a landlord to restrict the number of keys we provide to residents? Read more of the article: Ask Member Support: Extra keys for tenants
One of the tenants in our building has recently installed a camera for what they consider to be security purposes. Some of the other tenants have asked our building management to have the camera removed. Can we ask the tenant to remove their camera? Read more of the article: Ask Member Support: tenant use of surveillance cameras
Can you explain the new minimum rent rules and in particular, please clarify how rent is calculated for tenants who are currently paying less than the new minimum rent and how the new minimum rent applies to OW and ODSP recipients and how utility adjustments factor in? Read more of the article: Ask Member Support: Minimum rent increases
My organization is looking at the various COVID-19 government assistance/relief programs. I have been looking into the Canada Emergency Wage Subsidy but I need more information. Can you tell me if non-profit housing providers are eligible, and if so, are the funds received from this program taxable? Read more of the article: Ask Member Support: Impacts of the Canada Emergency Wage Subsidy
Our building is currently smoke-free. How can we accommodate tenants who are self-isolating due to COVID-19 so they can use tobacco and/or cannabis safely without affecting others’ rights to a smoke-free environment? Read more of the article: Ask Member Support: self-isolating tenants smoking in their units
Question: My organization is unsure about how we should handle unit turnovers during the COVID-19 pandemic. Read on to learn more. Read more of the article: Ask member support: managing new tenancies during the COVID-19 pandemic
