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Home » ONPHA Blog » conflict resolution

conflict resolution

Ask Member Support: Managing Tenant Disputes

April 5, 2021

Recently, there was an incident between tenants that had the potential to become a safety concern. Can you please provide information on how we can prevent and/or resolve difficult/potentially violent conflicts between tenants without calling the police or filing an eviction notice? Read on to see the answer. Read more of the article: Ask Member Support: Managing Tenant Disputes

Ask Member Support: tenant use of surveillance cameras

October 5, 2020

One of the tenants in our building has recently installed a camera for what they consider to be security purposes. Some of the other tenants have asked our building management to have the camera removed. Can we ask the tenant to remove their camera? Read more of the article: Ask Member Support: tenant use of surveillance cameras

Tenant vs. tenant complaints

December 5, 2017
Woman looking frustrated with crossed arms

Two of my tenants who live side-by-side have both issued complaints against each other. As a landlord, what are my legal responsibilities when it comes to noise and harassment complaints filed from one tenant against another? Read more of the article: Tenant vs. tenant complaints

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Founded in 1988, the Ontario Non-Profit Housing Association (ONPHA) is an independent association funded and directed by its members.  ONPHA leads, supports and advocates for the community housing sector to deliver sustainable, equitable housing and create communities where all people can thrive.

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