Most community housing providers will at some point, find themselves facing the difficult situation of a tenant having passed away in their unit. Read on to learn more about how to prepare your organization to handle the death of a tenant safely and compassionately while taking appropriate steps to ensure legal compliance. Read more of the article: Death of a Tenant: your responsibilities as a community housing provider
Question: My organization is unsure about how we should handle unit turnovers during the COVID-19 pandemic. Read on to learn more. Read more of the article: Ask member support: managing new tenancies during the COVID-19 pandemic
Spring has officially arrived, and this particular spring comes with a unique set of challenges. Many community housing providers are finding it difficult to maintain services due to reduced staff availability and the need to work under the constraints of social distancing protocols. Read on to learn about some of the important tasks you may be able to get started on, even with reduced staffing. Read more of the article: Get your buildings ready for spring!
Bed bugs are one of the most challenging issues a property manager can face in their day-to-day operations. What happens when you think you may have a bed bug infestation? Where do you start? Read more of the article: Bed bugs: identification and treatment
I am having an issue with odours coming from a unit in the building I manage. The smell of cat urine is extremely pervasive even in the hallway outside this unit – it’s overpowering even when you’re just walking past. I am keen to respect the tenant’s rights, but I have received numerous complaints from others about the odour. Read more of the article: Ask member support: Odours affecting tenants’ right to reasonable enjoyment
A recent Ontario Human Rights Tribunal (OHRC) —Talos vs. Grand Erie District School Board — will impact the common practice of ending benefits for employees over the age of 65. Find out what this might mean for housing providers. Read more of the article: Benefits for Employees Over 65
We are a non-profit housing provider, are we required to use the Ministry of Housing’s new standard lease after April 30? Read more of the article: The Ministry of Housing’s New Standard Lease
The use of recreational and medical cannabis has raised a number of questions for non-profit housing providers. To help clear up some of the confusion, we're answering your most common questions on this issue. Read more of the article: Clearing up the Confusion about Cannabis Pt. 2
Question: A bedbug infestation has taken place in one of our units. The unit is overcrowded with the tenant’s belongings, and we have been told by the exterminator that pest control treatment cannot be completed unless a significant amount is cleared out. The tenant will not cooperate in emptying their unit. As a landlord, do I have authority to remove contents from the unit? Read more of the article: Bed Bugs in a Cluttered Unit
The use of recreational and medical cannabis is a hot topic in Ontario right now, and it has raised a number of questions for non-profit housing providers. To help clear up some of the confusion, we're answering your most common questions on the issue. Read more of the article: Clearing up the Confusion about Cannabis Pt.1