Most community housing providers will at some point, find themselves facing the difficult situation of a tenant having passed away in their unit. Read on to learn more about how to prepare your organization to handle the death of a tenant safely and compassionately while taking appropriate steps to ensure legal compliance. Read more of the article: Death of a Tenant: your responsibilities as a community housing provider

Spring has officially arrived, and this particular spring comes with a unique set of challenges. Many community housing providers are finding it difficult to maintain services due to reduced staff availability and the need to work under the constraints of social distancing protocols. Read on to learn about some of the important tasks you may be able to get started on, even with reduced staffing. Read more of the article: Get your buildings ready for spring!

I am having an issue with odours coming from a unit in the building I manage. The smell of cat urine is extremely pervasive even in the hallway outside this unit – it’s overpowering even when you’re just walking past. I am keen to respect the tenant’s rights, but I have received numerous complaints from others about the odour. Read more of the article: Ask member support: Odours affecting tenants’ right to reasonable enjoyment

Question: A bedbug infestation has taken place in one of our units. The unit is overcrowded with the tenant’s belongings, and we have been told by the exterminator that pest control treatment cannot be completed unless a significant amount is cleared out. The tenant will not cooperate in emptying their unit. As a landlord, do I have authority to remove contents from the unit? Read more of the article: Bed Bugs in a Cluttered Unit