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Home » ONPHA Blog » Member Support

Member Support

Ask Member Support: How do we set market rents in community housing? 

March 25, 2025
Calculator

Dear Member Support, as a community housing provider, how can my organization decide what to charge for market rent?  Read more of the article: Ask Member Support: How do we set market rents in community housing? 

Ask Member Support: Rent-geared-to-income and COVID-19 benefits 

January 17, 2022
Woman and daughter wearing facemasks

The temporary emergency COVID-19 benefits received by some tenants have raised questions around calculating rent-geared-to-income. ONPHA's member support team explains best practice for housing providers. Read more of the article: Ask Member Support: Rent-geared-to-income and COVID-19 benefits 

Moving to Ontario’s Not-for-Profit Corporations Act (ONCA): Practical considerations

January 3, 2022
Gavel

Ontario's Not-for-Profit Corporations Act (ONCA) took effect in October 2021. Non-profits now have three years to comply. In this blog takeover, learn more about the ONCA, compliance, and important resources to help you transition. Read more of the article: Moving to Ontario’s Not-for-Profit Corporations Act (ONCA): Practical considerations

Ask Member Support: Verifying Net Income under the New Rent-Geared-to-Income Rules

October 25, 2021
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ONPHA's team of experts answer a member question around verifying net income under Ontario's new, simplified rent-geared-to-income rules. Read more of the article: Ask Member Support: Verifying Net Income under the New Rent-Geared-to-Income Rules

Community housing for the future

August 23, 2021

Community housing in Ontario is at a critical moment in history. Read on to learn about ONPHA’s Solutions Lab on Community housing for the future: Taking collective action toward resiliency, a collaborative, future-oriented dialogue on Ontario’s community housing system. Read more of the article: Community housing for the future

Ask Member Support: Occupant or tenant?

August 2, 2021

One of our tenants has moved his daughter and her children into his unit on an emergency basis. If she starts to pay a portion of rent and is included in the father’s rent calculation, would she be considered a tenant? Read on to see the answer. Read more of the article: Ask Member Support: Occupant or tenant?

The Ontario Not-for-Profit Corporations Act: Preparing your organization for change

July 19, 2021

The Ontario Not-for-Profit Corporations Act (ONCA), passed in 2010, is scheduled to come into effect later this year. Read on to learn about some of the changes you can expect to see when ONCA comes into force. Read more of the article: The Ontario Not-for-Profit Corporations Act: Preparing your organization for change

Air conditioner policies

June 14, 2021

Creating an air conditioning policy that strikes a balance between ensuring the safety of tenants, staff, and the public and the well-being of tenants can be tricky. Read on to learn about Ottawa Community Housing Corporation's air conditioning standard and how it was developed. Read more of the article: Air conditioner policies

Ask Member Support: Property left by a deceased tenant

May 31, 2021

A long-term tenant has sadly passed away recently and we are unclear as to how we should deal with her possessions. She did not leave a will. Are we allowed to dispose of the tenant’s possessions (including their car) after a certain amount of time has passed? Read on to see the answer. Read more of the article: Ask Member Support: Property left by a deceased tenant

The new RGI rules: Calculating minimum rent

May 3, 2021

Many housing providers find calculating minimum rent to be the most complicated aspect of the new RGI rules. Read on to get a breakdown of the new minimum rent. Read more of the article: The new RGI rules: Calculating minimum rent

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Founded in 1988, the Ontario Non-Profit Housing Association (ONPHA) is an independent association funded and directed by its members.  ONPHA leads, supports and advocates for the community housing sector to deliver sustainable, equitable housing and create communities where all people can thrive.

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