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Home » ONPHA Blog » Member Support » Page 2

Member Support

The new RGI rules: Calculating minimum rent

May 3, 2021

Many housing providers find calculating minimum rent to be the most complicated aspect of the new RGI rules. Read on to get a breakdown of the new minimum rent. Read more of the article: The new RGI rules: Calculating minimum rent

Ask Member Support: Managing Tenant Disputes

April 5, 2021

Recently, there was an incident between tenants that had the potential to become a safety concern. Can you please provide information on how we can prevent and/or resolve difficult/potentially violent conflicts between tenants without calling the police or filing an eviction notice? Read on to see the answer. Read more of the article: Ask Member Support: Managing Tenant Disputes

Understanding the communication process: Skills for housing providers

March 8, 2021

Clear communication skills are essential for housing providers. Read on to learn about the communication process and get tips on delivering information clearly and in a sensitive manner. Read more of the article: Understanding the communication process: Skills for housing providers

RGI simplification: What’s changing?

February 22, 2021

The new, simplified RGI rules are designed to make RGI rents easier for housing providers to calculate and easier for tenants to understand. Read on to see how some of the rules are changing. Read more of the article: RGI simplification: What’s changing?

COVID-19: Where are we now?

February 15, 2021

It’s been nearly a year since the first provincial emergency was declared due to the spread of COVID-19 in Ontario. Read on to get the latest updates, see how they affect housing providers, and get resources to help you operate safely during the pandemic. Read more of the article: COVID-19: Where are we now?

Ask Member Support: The board’s role in mergers and amalgamations

February 1, 2021

Due to rising operating costs, our organization is considering the possibility of a merger or amalgamation with another organization but our board has had a largely negative response to the suggestion. How can we convince our long-term board members that this is the right decision for the organization? Read more of the article: Ask Member Support: The board’s role in mergers and amalgamations

ONPHA’s New Year’s resolutions

January 4, 2021

The ONPHA team is excited to build on the work we did in 2020 and we’re using our experience and lessons learned to inform our strategies for 2021. We have a lot to accomplish this year and we’re ready to roll up our sleeves and get to it. Read on to see ONPHA’s New Year’s resolutions. Read more of the article: ONPHA’s New Year’s resolutions

2020: ONPHA’s year in review

December 14, 2020

2020 has been an unpredictable, challenging and transformative year. ONPHA has been working hard to support its members and advocate to all levels of government for increased supports and funding opportunities for housing providers. Read on to see some of our biggest wins from this year. Read more of the article: 2020: ONPHA’s year in review

Ask Member Support: Extra keys for tenants

November 30, 2020

We recently replaced the front door lock of our building due to its age and to manage some security issues we’ve been having. Many non-residents seemed to have their own keys to the front door that were copied and given out by residents. Is it within our rights as a landlord to restrict the number of keys we provide to residents? Read more of the article: Ask Member Support: Extra keys for tenants

Ask Member Support: Tenant use of surveillance cameras

October 5, 2020

One of the tenants in our building has recently installed a camera for what they consider to be security purposes. Some of the other tenants have asked our building management to have the camera removed. Can we ask the tenant to remove their camera? Read more of the article: Ask Member Support: Tenant use of surveillance cameras

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M5J 1V6

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Email: mail@onpha.org

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Founded in 1988, the Ontario Non-Profit Housing Association (ONPHA) is an independent association funded and directed by its members.  ONPHA leads, supports and advocates for the community housing sector to deliver sustainable, equitable housing and create communities where all people can thrive.

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