Recently, there was an incident between tenants that had the potential to become a safety concern. Can you please provide information on how we can prevent and/or resolve difficult/potentially violent conflicts between tenants without calling the police or filing an eviction notice? Read on to see the answer. Read more of the article: Ask Member Support: Managing Tenant Disputes
Clear communication skills are essential for housing providers. Read on to learn about the communication process and get tips on delivering information clearly and in a sensitive manner. Read more of the article: Understanding the communication process: Skills for housing providers
The new, simplified RGI rules are designed to make RGI rents easier for housing providers to calculate and easier for tenants to understand. Read on to see how some of the rules are changing. Read more of the article: RGI simplification: What’s changing?
It’s been nearly a year since the first provincial emergency was declared due to the spread of COVID-19 in Ontario. Read on to get the latest updates, see how they affect housing providers, and get resources to help you operate safely during the pandemic. Read more of the article: COVID-19: Where are we now?
Due to rising operating costs, our organization is considering the possibility of a merger or amalgamation with another organization but our board has had a largely negative response to the suggestion. How can we convince our long-term board members that this is the right decision for the organization? Read more of the article: Ask Member Support: The board’s role in mergers and amalgamations
The ONPHA team is excited to build on the work we did in 2020 and we’re using our experience and lessons learned to inform our strategies for 2021. We have a lot to accomplish this year and we’re ready to roll up our sleeves and get to it. Read on to see ONPHA’s New Year’s resolutions. Read more of the article: ONPHA’s New Year’s resolutions
2020 has been an unpredictable, challenging and transformative year. ONPHA has been working hard to support its members and advocate to all levels of government for increased supports and funding opportunities for housing providers. Read on to see some of our biggest wins from this year. Read more of the article: 2020: ONPHA’s year in review
We recently replaced the front door lock of our building due to its age and to manage some security issues we’ve been having. Many non-residents seemed to have their own keys to the front door that were copied and given out by residents. Is it within our rights as a landlord to restrict the number of keys we provide to residents? Read more of the article: Ask Member Support: Extra keys for tenants
One of the tenants in our building has recently installed a camera for what they consider to be security purposes. Some of the other tenants have asked our building management to have the camera removed. Can we ask the tenant to remove their camera? Read more of the article: Ask Member Support: tenant use of surveillance cameras
This year, we’ve faced unprecedented changes to the way we live and work. ONPHA has been offering online courses since 2005. With 15 years of experience under our belt, we’re more than ready to help you meet your professional development goals. Read more of the article: Build your skillset with ONPHA’s online courses
