Many housing providers across Canada are already living the reality of the expiring of their original operating agreements with the federal government. According to the Ontario Auditor General’s most recent report on affordable housing, 50 per cent of these agreements will have expired by the end of 2020, and… Read more of the article: Expiring Operating Agreements: Proactive Planning
Two of my tenants who live side-by-side have both issued complaints against each other. As a landlord, what are my legal responsibilities when it comes to noise and harassment complaints filed from one tenant against another? Read more of the article: Tenant vs. tenant complaints
Q: A tenant’s guest overstayed our one-week guest policy and when we let the household know, they said they didn’t have to report household changes for 30 days. If the guest is approved as an occupant, can we add her to the household retroactively for the RGI calculation? Read more of the article: Ask Member Support: Tenant Guest Policies & RGI
Question: My tenant is 20 years old and lives alone. Her only source of income is $1,200 from Child and Family Services in a different province. She gave me a letter that calls it “income support”. What is this income and how do I calculate it? Read more of the article: Ask Member Support: Income support in RGI
Question: I’ve been hearing a lot about End-of-Operating Agreements (EOA) and I’m not sure how I will be affected or what I need to do. Please help! Read more of the article: Member Support Question: Making sense of EOA
After trying to work with one of my tenants to solve their arrears, they have become increasingly hostile towards me and other staff. The last time they came to the office, they used abusive language. I’m scared it could escalate to physical violence. What can I do to protect myself and my staff? Read more of the article: Member support question: Violent tenants